Support Center

Subscriptions are managed through your device's app store, not within Arise itself.

iOS: Go to Settings → [Your Name] → Subscriptions → Arise → Cancel Subscription.

Android: Open Google Play → tap your profile icon → Payments & subscriptions → Subscriptions → Arise → Cancel.

Your access will continue until the end of the current billing period.

Open Arise and go to Settings → Restore Purchases. Make sure you are signed in with the same Apple ID or Google account you used when you originally subscribed. If the issue persists, email us at support@mtstudioapp.com with your order confirmation.

Prayer streaks and progress are stored locally on your device by default. If you reinstall the app or switch devices, local data may not transfer. We recommend enabling iCloud (iOS) or Google Drive (Android) backup in the app settings to keep your progress safe.

Yes. Sign in with the same account on both devices and your prayer history and subscription will sync automatically. Make sure you have an active internet connection when switching devices for the first time.

First, try closing the app completely and reopening it. If the issue continues, try uninstalling and reinstalling the app (your data will be preserved if backup is enabled). If the problem persists, please report the bug — see the "Report a Bug" section below.

Check that notifications are enabled for Arise in your device settings. On iOS: Settings → Arise → Notifications → Allow Notifications. On Android: Settings → Apps → Arise → Notifications. Also ensure Do Not Disturb mode is not blocking the notifications.